Collaborating with leading global commerce platform provider Shopify to deliver comprehensive support addressing a wide range of challenges in clients’ D2C and e-commerce business

Shopify Plus Partner

Tokyo – May 15, 2023 –Toppan (TYO: 7911), a global leader in communication, security, packaging, décor materials, and electronics solutions, has been certified as a Shopify Plus Partner, the highest rank under the program operated by Shopify Inc. (Shopify) for sales and development partners.

Shopify Plus is the highest level plan of Shopify’s scalable and customizable commerce platform for a wide range of commerce businesses, from medium-sized to large corporations. As a Shopify Plus Partner, from mid-May this year Toppan is able to collaborate fully with Shopify to provide clients with an array of e-commerce solutions, including introduction of Shopify Plus, online store marketing, product development, system development, and design, management, execution, and optimization of business processes. Toppan will provide end-to-end support for comprehensive solutions to get the best possible results for clients’ e-commerce businesses.  

Background

Recent years have seen growth in the number of manufacturers and brands opening online stores to facilitate Direct-to-Consumer (D2C) business models. It is therefore important to select an e-commerce platform that enables rapid entry into the business.

In D2C marketing, businesses can sell products directly to consumers and enhance customer satisfaction by reflecting feedback in product improvements and development. This requires capabilities for constructing online stores, taking orders and shipping products, providing services by communicating directly with consumers, and analyzing customer data. Many companies, however, do not have sufficient know-how and human resources to do this by themselves.

Shopify Plus has an extensive track record with the top 20 American D2C brands by sales revenue (Charm.io research). As a partner, Toppan will provide Shopify Plus solutions with an even higher level of scalability and customization. Based on its wealth of experience in e-commerce and repeat mail order business, Toppan will provide end-to-end support for solutions ranging from introduction of Shopify Plus, to e-commerce marketing, platform development, and consumer-facing services.

Services provided as a Shopify Plus Partner

・Support for introduction of Shopify Plus at clients
Toppan will collaborate with Shopify to provide a wide range of services, including offering strategic advice on how clients can grow their online stores and providing optimal e-commerce strategies using Shopify Plus’s extensive range of functions and apps.

Services provided include:
・E-commerce business strategy formulation ・Online store development ・Digital advertising 
・Social media development and operation ・CRM support ・Product development support 
・Manufacturing support ・Contact centers ・Fulfillment services ・OMO development support

・Enhanced support quality for client companies
By taking advantage of the various information and assets available to Shopify Plus Partners, Toppan will further enhance the quality of support provided to client companies aiming to expand their e-commerce business.

Toppan will contribute to clients’ business expansion in areas such as enhancing product quality and brand value through D2C marketing and e-commerce, cutting costs, enabling direct communication with customers, and collecting and using data.

About Toppan

Established in Tokyo in 1900, Toppan is a leading and diversified global provider committed to delivering sustainable, integrated solutions in fields including printing, communications, security, packaging, décor materials, electronics, and digital transformation. Toppan’s global team of more than 50,000 employees offers optimal solutions enabled by industry-leading expertise and technologies to address the diverse challenges of every business sector and society and contribute to the achievement of shared sustainability goals.

For more information, visit https://www.toppan.com/en/ or follow Toppan on LinkedIn https://www.linkedin.com/company/toppan/.

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